Resources For Tourism Service Providers
Resources For Tourism Service Providers
The misconception exist that accessible design costs a fortune. But with our vast travel experience in developing and emerging economies we know that with simple and cost-effective means accessibility can be achieved.
Where steps would hinder access, within minutes a portable wooden ramp provides access. Where a ship balustrade hinders access into the water, a mobile lift is built with some ropes and knots that provides access to the water. Many of the newly created tools are made to stay- but even more important that accessibility is possible with the simplest of means.
Handling wheelchair users
Infomaterial from Wheelchairtraveller:
- Handling wheelchair users – visual instructions (in French)
Infomaterial from other sources:
- UNWTO. 2015. Manual for Tourism for all: Public-private Partnerships and good practices
- UNWTO. 2016. Recommendations on accessible information in tourism
- Online training courses (German)
- Free Trainig course for tourism service providers e (engl.)
- Background information on the t-guide (engl.)
- A report, which outlines training needs of staff (engl.)
- Blog article: ‘What is accessible Tourism and who cares anyway?’
- Why guide trainings on accessiblity is important for the EU tourism industry (engl.)
- Youtube-Video how you should engage with people with disabilities (engl.)
- Youtube-Video: “Objection of disability”
- UN Film festival provides tons of information on people with disability and the films are really fun to watch.
- Trailblazer 2010: All inclusive? Trailblazers Accessible Tourism report. It describes what some of the difficulties for wheelchair users in regards to accommodation are.
- 2010: Acessible Tourism: Concepts and Issues (Tourism aspects) Book
Accessible, sustainable Service
Accessible architecture – “Universal Design”:
“Retrofitting accommodation costs a lot of money and it will look like in a hospital aterwards – Wrong!”
If one thinks ‘Universal Desing’, right from the start, beautiful faciliteis and resorts can be created.
With simple, cost-effective means and adaptations one can also create accessible faciliteis and acommodations within exisiting infrastructures.
Ressources from Wheelchairtraveller:
- Accessibility-Guide: Provides information on how to create accessible acommodation.
Infomaterial from other sources:
- A blog on accessible bathrooms by Have Wheelchair Will Travel, so you can get an idea how they could look like
- An Information webpage, which provides several documents on how architecture can address “Universal
- Youtube-Video, which explains ‘Universal Design’
- Lecture about Universal Design (eng.)
- Accessible Event Handbock, that provides information on how to create accessible events (engl.).
Sustainable tourism service
- Global Sustainable Tourism Criteria for Hotels and Tour Operators (in 7 languages!)